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Excellent Interpersonal Skills
Interviewing Skills
Managing Conflict
Providing Excellent Customer Service
Projecting a Positive Office and Personal Image

 

 

 

  COURSE DESCRIPTION

This workshop can be designed and customized to your needs.  This workshop is for anyone who wants to improve his/her interpersonal skills in the workplace.  What you say, how you say it and how you act conveys a lot about you and can determine your success.  If you are not getting what you feel you deserve from your relationships you will benefit from this workshop.

 

KEY TOPICS

      High-Impact Communication Skills

      Barriers to Communication

      Identify Your "Agendas" that Keep Getting in the Way

      Listening and Responding Effectively

      Transactional Analysis and Assertiveness

      Being a Team Player

 

What our  customers have to say about this course

"Instructor was excellent! Linda spoke well, presented well. Great reference materials."

"Outstanding lecturer. Awesome! Everyone should take this. Well organized and clear. Fun. Lively presentation of the subject. Great sense of humor."

 

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